Terms and conditions of sale
In force as of 16 September 2026.
1. Purpose
These terms govern the sale of a licence to use the Socle software, a personal budgeting application that runs in a web browser and can be installed on a device.
They apply to buyers who are consumers within the meaning of the preliminary article of the French Consumer Code.
2. The seller
The sale is concluded with Paddle.com Market Ltd, acting as merchant of record on behalf of C&C Consulting, the publisher of the software.
In practice: Paddle invoices you, takes the payment, collects VAT or the tax applicable in your country, and handles refunds. C&C Consulting develops the software, publishes updates and answers questions about how to use it.
3. The product
Socle is a personal budgeting application. Its essential characteristics:
- It runs entirely on your device. Your financial data is sent to no server, neither to the publisher nor to any third party.
- It does not connect to your bank accounts and never asks for banking credentials. Transactions are added by hand, or by importing a file that you export yourself from your bank.
- Your data is encrypted on the device with a password you choose and that the publisher does not know.
- It works with no internet connection once installed.
- It is available in French, Spanish and English.
System requirements
An up-to-date web browser (Safari, Chrome, Firefox or Edge), on a computer, tablet or phone. No third-party software needs to be installed.
What the product does not do
By design, Socle does not synchronise your data across devices and does not back it up anywhere on your behalf. Backing up is your responsibility: the software lets you export an encrypted file, and it is up to you to keep it. If you erase the application or change device without a backup, your data is lost — the publisher cannot restore it, because it never held a copy.
In the same way, the password cannot be reset. A recovery code is given to you once, when the account is created; it is the only spare key that exists. Neither the publisher nor anyone else can open an account whose password and recovery code have both been lost.
These two limits are the direct counterpart of there being no server. They are stated again inside the software when the account is created.
4. Price
The licence costs 19 € including all taxes, as a single payment. Updates to the software are included, with no time limit.
The price shown at checkout includes the tax applicable in your country of residence. No subscription, no recurring payment, no later charges.
5. Ordering and payment
Orders are placed on the checkout page operated by Paddle. The accepted means of payment are listed there. C&C Consulting never sees your payment card details.
The sale is complete when payment is confirmed. You receive an invoice and the details you need to access the software by email.
6. Right of withdrawal
The principle
Under Article L.221-18 of the French Consumer Code, you have fourteen days in which to exercise your right of withdrawal, without having to give a reason.
The exception for digital content
Article L.221-28 13° of the same Code provides that this right cannot be exercised for the supply of digital content not supplied on a tangible medium where three conditions are met: performance began after your prior express consent, you expressly waived your right of withdrawal, and the trader provided you with confirmation of that agreement.
These three conditions are presented to you explicitly on the checkout page, as two separate tick boxes that you must confirm before paying. Until you tick them, your right of withdrawal remains intact.
How to withdraw
If you did not waive your right, or if you believe the conditions above were not met, send your request to support@socle.consulting or directly to Paddle using the link on your invoice. The refund is made within fourteen days of your request being received, using the same means of payment.
A model withdrawal form is reproduced at the end of these terms.
Our own practice, which goes further than the law
Whatever the above says, C&C Consulting refunds on request within thirty days of purchase, with no reason needed. We would rather have a customer who leaves with their money back than a customer stuck with software they do not want.
7. Legal guarantee of conformity
The software is covered by the legal guarantee of conformity for digital content and services (Articles L.224-25-12 and following of the French Consumer Code). If the software does not match what is described here, you can ask for it to be brought into conformity, and failing that for a price reduction or for the contract to be terminated.
This guarantee applies regardless of any commercial warranty.
8. Updates
C&C Consulting provides the updates needed to keep the software in conformity. They are made available at the same address, free of charge.
9. Support
Questions about using the software go to support@socle.consulting. We reply within three working days.
10. Liability
Socle is a budgeting tool. It is not investment advice, not tax advice, and not a payment service. Financial decisions taken on the basis of what it displays are yours alone.
C&C Consulting cannot be held liable for data lost through the absence of a backup, through the loss of the password and the recovery code, or through the user deleting the application — these situations being, by design, irreversible and flagged as such.
Nothing in these terms limits the rights you hold as a consumer under the law.
11. Personal data
The software collects no personal data: it has no server. Order data is processed by Paddle and by C&C Consulting on the terms set out in the privacy policy.
12. Consumer mediation
In accordance with the provisions of the French Consumer Code on the consumer dispute mediation process, after contacting us and failing a satisfactory reply, you may refer the matter free of charge to a consumer mediation procedure with:
CM2C
49 rue de Ponthieu, 75008 Paris, France
Tél. 01 89 47 00 14
Saisine en ligne : https://www.cm2c.net/declarer-un-litige.php
Courriel : litiges@cm2c.net
Note: the European online dispute resolution platform closed for good on 20 July 2025. Terms and conditions that still point to it are out of date.
13. Governing law
These terms are governed by French law. As a consumer, you keep the benefit of the mandatory provisions of the law of your country of habitual residence.
Model withdrawal form
Complete and return this form only if you wish to withdraw from the contract.
To C&C Consulting, 6 Passage Voltaire, 92800 Puteaux, France, support@socle.consulting:
I hereby give notice of my withdrawal from the contract for the sale of the licence to the Socle software.
Ordered on: ……………………………… Order number: ……………………………… Consumer's name: ……………………………… Consumer's address: ……………………………… Date: ……………………………… Signature (only if this form is notified on paper): ………………………………